905907B0-D49C-4AB3-84DF-45721F8319A6 2ECDE0B4-4DAE-4714-A81E-E3C62D87710E 9809C75E-EEAE-4191-B17C-6E9E072D6D91 4BA2D2EE-5930-4076-B1E5-BF4F82D4150C 0877DBE9-B5A4-4A7A-8E4D-86863B6C721A 0005CE21-D3F9-4DE7-8885-2BFFEE11E012 Skip to main content

Sheraton Kauai Coconut Beach Resort

  • WHAT TO EXPECT

Welcome to Sheraton Kauai Coconut Beach Resort

Thank you for selecting Sheraton Kauai Coconut Beach Resort for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Kapaa has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our resort to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines. Sanitation stations has been strategically placed in all high tough areas of our resort.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our resort and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators, as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request. Enhanced cleaning of all high touch items such as remote control, guest room telephone, alarm clock and door knobs.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

When we do reopen our facilities, we will be committed to making these amenities and services at our resort available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. Currently facilities and amenities remain closed with the plan of reopening soon.

  • Fitness Center: Open 24 Hours, please adhere to wearing a mask and social distancing during workout.
  • Beach: Public beach open, social distancing required.
  • Swimming Pool and Jacuzzi: 9:00am-10:00pm, please adhere to wearing your mask and social distancing.

Some food and beverage outlets remain closed and reopening soon.

  • Moa Moa Hawaiian Fish House - Dinner Restaurant - CLOSED
  • Day Break Restaurant - Breakfast Restaurant - CLOSED
  • First Light Coffee and Juice Bar - OPEN from 6:00am-11:00am
  • Crooked Surf - Pool Bar - OPEN from 11:00am-9:00pm
  • In Room Dining - CLOSED
  • Luau Makaiwa - CLOSED

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Currently Unavailable.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Food and Beverage outlets remain closed
  • Welcome Gift: Platinum/Titanium/Ambassador; 1000 bonus points OR local gift
  • Late Check-Out: 2pm upon availability, fee after 2pm.
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available

Every guest room is thoroughly cleaned and disinfected between each guest. We will provide modified housekeeping services which includes amenity change, towel change, and trash removal every 7th day. However, we are more than happy to deliver any towels, linens or amenities at any time. You can contact us via Mobile Chat or Request in the Marriott Bonvoy app, stop by or call the front desk. All 7th day housekeeping service will be conducted while you are away from the room where possible. We understand that sometimes, rooms require more detailed cleaning from our Housekeeping team. Simply contact us via Mobile Chat or Request in the Marriott Bonvoy app, stop by or call the front desk to schedule a time when you are away from the room.

 

Need Help?

Contact Sheraton Kauai Coconut Beach Resort for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 808-822-3455
650 Aleka Loop, Kapaa, Hawaii, USA, 96746