Welcome to Sheraton Grand Macao
The Star of Cotai - Your ultimate destination at Macao
Home to 4,001 rooms and suites, Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, our Macau business hotel, Sheraton Grand Macao offers 5-star service and is conveniently located in the heart of the Cotai Strip. Host an event in our 52,645-square-foot (4,891-square-meter) Kashgar Grand Ballroom featuring space for 5,000 guests. Visit The Conservatory, which brings together three dining experiences under one roof, Three Bottles, Chaan and The Sweet Shop, offering an array of British-inspired and authentic Cantonese food, beverages and sweet delights, as well as a Tea Room for guests to enjoy grab-and-go from breakfast till late.
Centered at the Heart of It All
Sheraton Grand Macao is just minutes from world-class shopping, dining and entertainment on the vibrant Cotai Strip.
Experience Macao
Home to 4,001 rooms and suites, Sheraton Grand Macao is the world's largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao is perfectly positioned in the heart of the Cotai Strip.
Rooms and Suites
Deluxe Guest Room
With plenty of thoughtful amenities, unwinding during your vacation or business trip will be no problem at all. Take a soothing soak in your separate bathtub or a steaming hot dip in the walk-in glass shower. Then wrap yourself up snugly in the plush bathrobes and fluffy slippers. And sinking into your ultra-comfortable king-size or twin beds, designed to promote the very best sleep possible, is the ultimate end to the day.
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Sheraton Grand Macao Restaurants
The Conservatory
Our Macau restaurant, brings together three dining experiences under one roof, Three Bottles, Chaan and The Sweet Shop, offering British-inspired and authentic Cantonese food, beverages and sweet delights, as well as a Macau Tea Room for grab-and-go.
Sheraton Grand Macao Restaurants
Poolside Cafés
Bask in the sunshine at our two Macau cafes & lounges located by the hotel pools. Situated on the fourth-floor pool deck, these restaurants feature Macanese snacks and refreshing beverages to cool your day.
Host Your Next Event Here
Maximizing Meetings
When it comes to events, one size certainly doesn’t fit all. Which is why Sheraton Grand Macao has the spaces and services you need to make the right impression. Our meeting space totals over 14,000m² / 152,000ft² and three outdoor event venues, with a further 5,000m² / 55,000ft² accessible within The Londoner to offer a total of 166 individual rooms, making it the host with the most for events of all shapes and sizes.
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Exhilarating Pools
Enjoy the hotel’s exhilarating location at our three outdoor pools. Surrounded by lush tropical foliage and overlooking the famous Cotai Strip, they provide an ideal spot to gather for some family fun or tranquil downtime.
GETTING HERE
Sheraton Grand Macao
The Londoner Macao, Estrada do Istmo s/n, Cotai, Macau, China
On-Property:
Private Car Service:
Limousine/Van Service
Uncover the extraordinary treasures of Macao. Situated on the western bank of the Pearl River Delta, just an hour’s ferry or a 15-minute helicopter ride from Hong Kong, this unique region combines a vibrant Portuguese heritage with colorful Chinese roots. Located in the center of the exciting Cotai Strip, Sheraton Grand Macao is just steps from premier shopping, dining, and entertainment.
2020
2020 Travelers' Choice- Tripadvisor
Property Details
Free Wifi
Gift Shop
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Digital Check In
Service Request
Check-in: 3:00 pm
Check-out: 11:00 am
Minimum Age to Check In: 18
Pets Not Allowed
Hourly: P25.00
Daily: P300.00
Complimentary self-parking for in-house guest.
Accepts: Cash, Credit Cards
Contactless mobile payments
Concierge desk service
Currency Exchange
Property has elevators
Vending Machine
Languages spoken by staff:
Chinese, English, Mandarin, Filipino
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +853 288-02000
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Macao Green Hotel Award Certified
Carbon Footprint: 35.10 kg per room night
Guest Room Recycling
Frequently Asked Questions
The check-in time at Sheraton Grand Macao is 3:00 pm and the check-out time is 11:00 am.
The pet policy at Sheraton Grand Macao is:
Pets Not Allowed
The parking options at Sheraton Grand Macao are:
The property amenities at Sheraton Grand Macao are:
Yes, Sheraton Grand Macao has free Wi-Fi available to hotel guests.
