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  • WHAT TO EXPECT

Welcome to Sankara Nairobi, Autograph Collection

Thank you for selecting Sankara Nairobi, Autograph Collection for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Nairobi has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

  • Signage throughout our hotels to remind guests to maintain social distancing.
  • Meeting room and restaurant occupancy limits and seating capacities.
  • Compliance with local and state mandates as regards of provision of washing stations and sanitizer dispensers
  • Partitions installed at front desks and food and beverage service lines.
  • Mobile check-in and key,
  • Contactless service requests
  • No valet service is currently available for parking
  • Increased frequency of cleaning routines of public areas and surfaces
  • Sealed and sanitized rooms 24hrs prior to occupation

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Current government guidelines state that all guest are required to wear a mask in public spaces, unless they are eating/drinking.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • In-room coffee makers are not currently available, but guests can request contactless coffee delivery.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.
The modifications we have made include:

  • Fitness Center: Open for limited capacity at a time, masks required at all times.
  • Swimming pool: Closed until further notice
  • Shuttle and Taxis: Available and operating on normal Schedule
  • Hotel public areas: Open, masks required for entry
  • Meeting rooms: reviewed capacities and seating plan
  • Private Dining: Rooms available for private service

GRAZE SteakHouse: 12pm to 7pm
Sarabi Rooftop Restaurant: 10am to 7pm
Private Dining Rooms: 10am to7pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available at the Executive Lounge or In Room Dining
  • Lounge Access: For qualified guests - Executive rooms, Sankara rooms or Suites
  • Late Check-Out: On request, subject to availability. guaranteed for qualified guests
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available

 

Need Help?

Contact Sankara Nairobi, Autograph Collection for additional hotel concierge recommendations. We look forward to seeing you soon!

+254 20-4208000
05 Woodvale Grove, Westlands, Nairobi, Kenya, 00606