905907B0-D49C-4AB3-84DF-45721F8319A6 2ECDE0B4-4DAE-4714-A81E-E3C62D87710E 9809C75E-EEAE-4191-B17C-6E9E072D6D91 4BA2D2EE-5930-4076-B1E5-BF4F82D4150C 0877DBE9-B5A4-4A7A-8E4D-86863B6C721A 0005CE21-D3F9-4DE7-8885-2BFFEE11E012 Skip to main content
  • WHAT TO EXPECT

Welcome to Sheraton Pretoria Hotel

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

There is signage throughout our hotel to remind guests on the need to maintain social distancing. We have implemented occupancy limits and seating capacity reductions in our restaurant in compliance with government mandates. Partitions have been installed at front desks and food and beverage service lines.

In keeping with Marriott's Commitment to Clean, we have made some enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators. The hotel has put in place hand sanitizing stations with hospital-grade disinfectants, to support our rigorous cleanliness protocols.

Personal Protective Equipment (PPE): Staff members will wear PPE (face masks and gloves,) based on the activities they are performing and based on direction by the local authorities. Guests are also required to wear face masks in public areas.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Meeting Venues : Open with capacity restrictions and social distancing seating arrangements.
Fitness Centre: Open, masks required at all times.
Spa: Open, reservation required.
Shuttle: Operating on Normal Schedule.
Lounges: Face mask required for entry.
Pool Area: Open with capacity restrictions.

  • Main restaurant, Magnolia, is open for reduced seating capacities for breakfast, lunch and dinner.
  • Contactless in-room food deliveries available.
  • Hand sanitising stations available in both kitchen and restaurants. Staff members exercising social distancing and wearing face masks at all times while in the restaurant and kitchen. Have increased cleaning frequency of kitchen.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: All experiences are provided according to standard.
  • Lounge Access: Not Available.
  • Welcome Gift: All experiences are provided according to standard.
  • Late Check-Out: All experiences are provided according to standard.
  • Mobile Check-In/Check-Out: All experiences are provided according to standard.
  • Mobile Key: Not Available.
  • Mobile Dining: All experiences are provided according to standard.
  • Mobile Guest Requests: All experiences are provided according to standard.

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

Sheraton Pretoria Hotel