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Sheraton Gateway Hotel in Toronto International Airport

  • WHAT TO EXPECT

Welcome to Sheraton Gateway Hotel in Toronto International Airport

Thank you for selecting Sheraton Gateway Hotel in Toronto International Airport for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Toronto AMF experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Toronto AMF has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Your safety is our priority. As such, we have implemented a commitment to clean and security protocol to minimize risk and ensure safety for guests and associates. Our goal is to guarantee that your stay is worry free.

Upon arrival, you will be met with hand sanitizing stations and prevention signage which are available in all public spaces. We have taken steps to ensure contactless check-in and check-out and have installed Plexiglas shields and safety floor signs at the front desk in order to respect social distancing (2 meters ⁄ 6 feet).

Furthermore, the Government of Ontario has imposed mandatory mask wearing or face covering in all public indoor venues. 

Less Contact, More Connection: Guests can use their mobile devices to check-in, unlock their room with a digital key, and send requests to our front desk via the Marriott Bonvoy™ app.

*COVID-19 Entry and Test Requirements: https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2020/covid-19.html#/

 

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings.
  • Coming Soon - Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities

Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open 24 Hours. 
  • Pool: Open 24 Hours. 

We are committed to making our food and beverage offerings available to you while complying with local regulations, including guidance on reducing capacity and reinforcing social distancing.

Restaurant and lobby layouts have been adapted to ensure physical distancing guidelines have been accommodated. Shared use and reuse items are replaced with single-use, individually sealed items with disposable packaging.

Contactless menus for food and beverage options are available on Mobile Dining via the Marriott Bonvoy™ App or digitally by scanning a QR code. Our payment methods are modified to reduce contact. We are accepting contactless payment only, including credit, debit, and charge to room.

We are offering the following services to enhance your stay:

&More Restaurant: 

  • Hours of Operation: Breakfast 6:00AM - 11:00AM, All Day Menu 11:00AM - 1:00AM

&More Coffee To Go:

  • Open daily from 5:00AM to 11:00AM

In-Room Dining:

  • Breakfast 6:00AM to 11:00AM, All Day Menu 11:00Am to 1:00AM
  • Selection of items to-go throughout the day

Sheraton Club Lounge:

  • Open 24 Hours
  • Complimentary breakfast buffet and evening hors d'oeuvres

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Welcome Gift: Platinum and above receive choice of 1000 Bonvoy points or local amenity. Gold members automatically receive 500 Bonvoy points.
  • Late Check-Out: Available, as per standard. 
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival. 
  • Mobile Key: Available via Mobile App. 
  • Mobile Dining: Available via Mobile App. 
  • Mobile Guest Requests: Available.

 

Need Help?

Contact Sheraton Gateway Hotel in Toronto International Airport for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 905-672-7000
6320 Silver Dart Drive, Toronto AMF, Ontario, Canada, L5P 1C4