Welcome to Sheraton Centre Toronto Hotel

Explore from our downtown Toronto hotel

Embrace the energy of Toronto during your stay at Sheraton Centre Toronto Hotel, located in the financial district, steps from the entertainment district and all major attractions. Our downtown Toronto, Canada, hotel's recent transformation brings a new arrival experience, a lobby with open and collaborative workspaces and world-class culinary experiences. Experience the unbeatable comfort of our pet-friendly rooms and suites, work out in our 24-hour fitness centre or enjoy a refreshing swim year-round in our heated indoor outdoor pool. Upgrade to a room providing access to the hotel's stunning 43rd floor Sheraton Club Lounge with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers and free WiFi. Collaborate and connect in style at Canada’s largest conference hotel, featuring 130,000 sq. ft. of meeting space including our 2.5 acre outdoor waterfall garden. Sheraton Centre Toronto Hotel is dedicated to exceeding your expectations.

Plan your Downtown Toronto escape
Our urban oasis is the ideal location to explore all our city has to offer. Start planning your next Toronto getaway with our special offers and packages today!
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View of Studio Lounge in Sheraton Centre Toronto L
Studio Meeting Spaces

We welcome guests and locals alike to use our innovative, tech-enabled and light filled space to collaborate and brainstorm. These unique spaces are ideally suited for small group gatherings and are conveniently rented by the hour.

Fitness Center
Pool & Fitness Centre Membership

Stay active with our fitness centre membership options. Memberships include access to our heated indoor-outdoor pool as well as locker room use and towels.

Deluxe Corner King Guest Room

Celebrate any occasion with ease by ordering our special amenity packages delivered right to your room.

Restaurant and bar seating areas
Private Events in our Mixology Lounge

Make your next private event truly exceptional with us. Whether it's a corporate event, a team building, or a momentous milestone, our dedicated team is here to ensure a seamless and unforgettable experience.

A communal table with southern view of CN Tower
Club Lounge Access

Enjoy access to our stunning 43rd floor with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers and free Wi-Fi.

Rooms & Suites

Explore the Best of Downtown Toronto

Take in the energy of the Financial and Entertainment districts surrounding our hotel, then set off to discover more neighborhoods easily accessible by subway.

Perfectly Situated

Find yourself close to all that downtown Toronto has to offer, including Eaton Centre, Rogers Centre, and CN Tower, as well as popular museums and galleries.


Escape in the Heart of the City

In the vibrant community of downtown Toronto, we provide a relaxing place to come together, with refreshing gardens and other shared spaces to work or connect.

Waterfall Garden

Your Urban Oasis Awaits

Step away from the hustle and bustle of downtown, and find cascading waterfalls, lush gardens, a pool and an outdoor bar where the city feels miles away.

View from indoor pool side to outdoor pool side

Taste Local and Global Dishes in Downtown Toronto

Tour Our Spaces

Canada's largest conference hotel features more than 130,000 square feet of flexible meeting space. Explore our spaces today with a virtual tour.

Grand Ballroom Theatre-Style Meeting

Uncover All Things Toronto During Your Stay

Access Local Attractions and Activities

We're here to help you find the best things to do in Toronto, from catching a game at Rogers Centre to browsing the shops at Eaton Centre.

Skating At Nathan Phillips Square

Sheraton Centre Toronto Hotel in the News

Waterfall Garden


Top 5 Reasons You Need To Visit The Sheraton Centre Toronto Hotel. “With a cleverly reimagined lobby space, an innovative food and drink concept (complete with a wow-worthy cocktail menu) and an upgraded Club Lounge, the Sheraton Centre Toronto Hotel is one of the city’s best stays for business, pleasure or bleisure.”

A variety of seating with full height windows

Matador Network

Sheraton Centre Toronto Hotel Is the Perfect Base For Exploring the City. "Nathan Phillips Square is the heart of downtown Toronto with a lively yet laid-back atmosphere. The newly transformed Sheraton Centre Toronto Hotel, across the street from the main square, has a similar sense of vivacity and easygoing sophistication."

View of Studio Lounge in Sheraton Centre Toronto L

Daily Hive

Sheraton Centre Toronto unveils most extensive transformation in 50-year history. “Whether you live in the city, you’re on vacation, or you’re spending a few days on business, Sheraton Centre Toronto is the perfect spot in downtown Toronto.”

Nathan Phillips Square View Evening


Impact on Location at Sheraton Centre Toronto. “With sweeping views of Toronto, pull open your blinds, laze in Sheraton’s Signature Sleep Experience beds and treat yourself to room service.“

Dominion Ballroom Half Rounds Setup

National Post

Hotel Intel: Sheraton Centre Toronto marks 50th with modern makeover. “One of the largest hospitality establishments in Canada and the biggest conference hotel in the country, Sheraton Centre has an impressive 1,372 rooms and suites as well as 60 business and social banquet rooms delivering an astounding one million meals a year.”

Intimate seating overlooking city at night

Gent's Post

Gent’s Travel: Stay in Style at the Sheraton Centre Toronto. “This is the largest renovation in the hotel’s 50-year history and the modernized look aims to pull on the brand’s roots as a community hub for locals and guests to work and create.”



Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Ontario, Canada, M5H 2M9

Tel: +1 416-361-1000
Distance From Property: 3.1 KM
Phone Number: +1 416-2036942
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Alternate Airport Transportation:

Aerofleet Services; fee: 30 CAD (one way) ;reservation required

Distance From Property: 27.4 KM
Phone Number: +1 866-2071690
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Plan and Prepare for your Stay


Award-Winning Green Hotel Practices

Improving Housekeeping Sustainability Our hotel is a Green Key Award winner for meetings, with programs to reduce environmental impact, from catering and stationery to our Make a Green Choice initiative.

  • Guestrooms are equipped with tent cards/signage which gives guests the option to use the Make a Green Choice program (linen re-use). Learn more about Make a Green Choice 
  • Housekeepers are instructed to check that lights, radios, and televisions are turned off in unoccupied rooms 
  • Barely used bars of soap, individual shampoos, and other amenities are collected for donation to Clean The World Organization 
  • In-room recycling options include recycling bins in all guestrooms 
  • 75% of pressurized aerosol cans have been eliminated and replaced with hand pump dispensers refilled from bulk/concentrated solutions 
  • 25% of chemical cleaners have been replaced with biodegradable/vegetable-based and/or non-toxic alternatives 
  • Housekeepers are trained to report all dripping faucets and leaking equipment to the Maintenance department 
  • Procedures are in place that allow Housekeeping staff to report actions that harm the environment and share their ideas on eliminating impacts


Conference & Meeting Space: 
  • 50% of lighting in conference/meeting room(s) uses higher efficiency bulbs (i.e. compact fluorescent) 
  • 75% of individual servings (butter, jams, creamers, etc.) have been replaced with bulk purchases served in reusable container 
  • 50% of note pads, napkins, office paper, and other paper products are purchased with a minimum of 30% recycled content 
  • Conference schedules, menus, contracts, etc. communicated via e-mail to clients 
  • The hotel's environmental policies and programs are communicated to meeting planners and guests before or during events when requested


Food & Beverage Services: 
  • Appliances/equipment are regularly cleaned and serviced (including air filters, air ducts, fans and burners) 
  • Exhaust fans are sized to meet code requirements (i.e. not oversized) and regularly cleaned 
  • Higher energy efficiency appliances (i.e. Energy Star/EnerGuide certified) and/or equipment have been purchased during the past 12 months 
  • Freezer/refrigerator motors, thermometers, and other equipment are regularly checked, serviced, and defrosted to ensure efficient operation 
  • 30% of the lighting in the restaurant and food services areas are high energy efficiency light bulbs (i.e. compact fluorescents) 
  • 50% of lighting in the restaurant and food services areas use higher energy efficiency equipment (i.e. ballasts, controls 
  • Dimmer controls are used in dining areas 
  • Over 75% of products are purchased in bulk to reduce cost, packaging, and waste disposal fees 75% of product packaging is recycled 
  • Over 90% of pressurized aerosols have been replaced with reusable hand pump dispensers 
  • Cooking oils/grease are separated and disposed of/recycled as special waste 
  • Some organic produce and/or herbs are grown on-site (i.e. roof top herb gardens)

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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Questions About Your Hotel Bill

Property Details



Fitness Center

Outdoor Pool

Meeting Space

Free Wifi

Convenience Store

Gift Shop

Dry Cleaning Service

Room Service

Wake up Calls

Daily Housekeeping

Mobile Key

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome.

Our pet-friendly hotel welcomes your furry companion to stay with us.

Maximum Pet Weight: 40kgs

Maximum Number of Pets in Room: 2

Parking On-Site Parking

Daily: $60


Daily: $60

Electric Car Charging Station
Additional Parking Information

Oversized vehicles $75/daily plus tax. Max vehicle height for valet parking is 6.5ft. (2m) with limited availability.

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Currency Exchange

Property has elevators

Vending Machine

Languages spoken by staff:
English, French, Spanish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 416-361-1000

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


TripAdvisor GreenLeaders Certified

Green Key Eco-Rating Program Certified


Carbon Footprint: 11.47 kg per room night

Water Footprint: 310.46 liters per room night

Environmental Practices

Electric car charging

Frequently Asked Questions

The check-in time at Sheraton Centre Toronto Hotel is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at Sheraton Centre Toronto Hotel is:

Pets Welcome Our pet-friendly hotel welcomes your furry companion to stay with us. Maximum Pet Weight: 40kgs Maximum Number of Pets in Room: 2

The parking options at Sheraton Centre Toronto Hotel are:

On-Site Parking: Daily: $60 Valet: Daily: $60 Electric Car Charging Station Oversized vehicles $75/daily plus tax. Max vehicle height for valet parking is 6.5ft. (2m) with limited availability.

The property amenities at Sheraton Centre Toronto Hotel are:

Restaurant Bar Fitness Center Outdoor Pool Meeting Space Free Wifi Convenience Store Gift Shop Dry Cleaning Service Room Service Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request

Yes, Sheraton Centre Toronto Hotel has free Wi-Fi available to hotel guests.