Gather at the Centre of Downtown Toronto

From the moment you arrive at Sheraton Centre Toronto Hotel, you’ll feel a powerful sense of belonging and a deep connection to the lively city that surrounds you. Our 2021 transformation journey brings a new arrival experience, a lobby with town-square energy, world-class culinary experiences, open and collaborative work spaces, and over 130,000 square feet of flexible meeting space. Experience the unbeatable comfort of our guest rooms and suites, workout in our 24-hour fitness centre. or relax in our waterfall garden When you upgrade to the newly transformed 43rd floor Sheraton Club Lounge, you’ll find a place to connect with co-workers and gather with friends. Sweeping views of the city, complimentary breakfast, all-day refreshments and free Wi-Fi keep you fueled and connected throughout your day. Discover spaces and amenities that serve your desires as you gather as part of a community, whether you are here to work, meet, or relax.

Rooms & Suites

A Suite for Every Traveler

Ideal for couples or groups of friends and family, our specialty suites were designed with added space to help you make the most of your time in the city.

Explore the Best of Downtown Toronto

Take in the energy of the Financial and Entertainment districts surrounding our hotel, then set off to discover more neighborhoods easily accessible by subway.

Perfectly Situated

Find yourself close to all that downtown Toronto has to offer, including Eaton Centre, Rogers Centre, and CN Tower, as well as popular museums and galleries.

Exterior

Escape in the Heart of the City

In the vibrant community of downtown Toronto, we provide a relaxing place to come together, with refreshing gardens and other shared spaces to work or connect.

Waterfall Garden

Your Urban Oasis Awaits

Step away from the hustle and bustle of downtown, and find cascading waterfalls, lush gardens, a pool and an outdoor bar where the city feels miles away.

Garden seating
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Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.

Taste Local and Global Dishes in Downtown Toronto

Uncover All Things Toronto During Your Stay

Access Local Attractions and Activities

We're here to help you find the best things to do in Toronto, from catching a game at Rogers Centre to browsing the shops at Eaton Centre.

Queen Street West

Complimentary for our Marriott Bonvoy™ Platinum and above Members

Upgrade to the Sheraton Club Lounge

The exclusive Sheraton Club Lounge is an upscale space to meet or unwind with skyline views, complimentary continental breakfast, beverages and evening hors d’oeuvres.

Club Lounge City View
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Christmas time

Stay & Shop for the Holidays

validity: November 17, 2021January 31, 2022

Enjoy a holiday shopping trip to CF Toronto Eaton Centre, located minutes from our downtown hotel.

Downtown Toronto: Get 3,000 bonus points per night

validity: December 5, 2021February 25, 2022

Treat yourself to a rewarding stay in the heart of downtown at the Sheraton Centre Toronto Hotel.

Discover Toronto

validity: October 27, 2021June 19, 2022

Discover all Toronto has to offer from the Sheraton Centre Toronto Hotel

Our Location

Getting Here

Sheraton Centre Toronto Hotel

123 Queen Street West,Toronto Canada Ontario M5H 2M9

Tel: +1 416-361-1000
Distance From Property: 4.9 Miles
Phone Number: +1 866-2071690
Visit Website
Alternate Airport Transportation:
Bloomingdale Limousine Service
Distance From Property: 3.1 Miles
Phone Number: +1 416-2036942
Visit Website
Alternate Airport Transportation:

Aerofleet Services

Nearby:

Bus Station:

Union Station Bus Terminal

Subway Station:

Queen Subway Station

Osgoode Subway Station

Train Station:

Union Station
Waterfall

Award-Winning Green Hotel Practices

Improving Housekeeping Sustainability Our hotel is a Green Key Award winner for meetings, with programs to reduce environmental impact, from catering and stationery to our Make a Green Choice initiative.

Housekeeping: 
  • Guestrooms are equipped with tent cards/signage which gives guests the option to use the Make a Green Choice program (linen re-use). Learn more about Make a Green Choice 
  • Housekeepers are instructed to check that lights, radios, and televisions are turned off in unoccupied rooms 
  • Barely used bars of soap, individual shampoos, and other amenities are collected for donation to Clean The World Organization 
  • In-room recycling options include recycling bins in all guestrooms 
  • 75% of pressurized aerosol cans have been eliminated and replaced with hand pump dispensers refilled from bulk/concentrated solutions 
  • 25% of chemical cleaners have been replaced with biodegradable/vegetable-based and/or non-toxic alternatives 
  • Housekeepers are trained to report all dripping faucets and leaking equipment to the Maintenance department 
  • Procedures are in place that allow Housekeeping staff to report actions that harm the environment and share their ideas on eliminating impacts

 

Conference & Meeting Space: 
  • 50% of lighting in conference/meeting room(s) uses higher efficiency bulbs (i.e. compact fluorescent) 
  • 75% of individual servings (butter, jams, creamers, etc.) have been replaced with bulk purchases served in reusable container 
  • 50% of note pads, napkins, office paper, and other paper products are purchased with a minimum of 30% recycled content 
  • Conference schedules, menus, contracts, etc. communicated via e-mail to clients 
  • The hotel's environmental policies and programs are communicated to meeting planners and guests before or during events when requested

 

Food & Beverage Services: 
  • Appliances/equipment are regularly cleaned and serviced (including air filters, air ducts, fans and burners) 
  • Exhaust fans are sized to meet code requirements (i.e. not oversized) and regularly cleaned 
  • Higher energy efficiency appliances (i.e. Energy Star/EnerGuide certified) and/or equipment have been purchased during the past 12 months 
  • Freezer/refrigerator motors, thermometers, and other equipment are regularly checked, serviced, and defrosted to ensure efficient operation 
  • 30% of the lighting in the restaurant and food services areas are high energy efficiency light bulbs (i.e. compact fluorescents) 
  • 50% of lighting in the restaurant and food services areas use higher energy efficiency equipment (i.e. ballasts, controls 
  • Dimmer controls are used in dining areas 
  • Over 75% of products are purchased in bulk to reduce cost, packaging, and waste disposal fees 75% of product packaging is recycled 
  • Over 90% of pressurized aerosols have been replaced with reusable hand pump dispensers 
  • Cooking oils/grease are separated and disposed of/recycled as special waste 
  • Some organic produce and/or herbs are grown on-site (i.e. roof top herb gardens)
24Slides

Elevate Your Work

Sheraton has partnered with 24Slides to offer a 40% discount on 24-hour turnaround professional presentation design services

Property Details

Restaurant

Fitness Center

Indoor Pool

Meeting Space

Business Center

Gift Shop

Dry Cleaning Service

Room Service

24 Hour Room Service

Wake up Calls

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

hws.petsAllowed. Dog-friendly hotel

Maximum pet weight: 40lbs

Parking On-Site Parking

Daily: 52

Valet

Daily: 52

Electric Car Charging Station
Policies and Payments

Accepts: Credit Cards

Contactless mobile payments

Services

Concierge desk service

Currency Exchange

Property has elevators

Vending Machine

Languages spoken by staff:
English,Portuguese,Tagalog

For more information about the physical features of our accessible rooms,common areas,or special services relating to a specific disability,please call +1 416-361-1000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable HIght Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electricat Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors