Unique in Vienna: Imperial Butler Service

The Hotel Imperial in Vienna is one of few hotels in the world and the only hotel in Austria offering a personal butler service. For guests in suites, the personal valet is always at the disposition of the traveller at no extra charge.

In-room check-in, personalised business cards, pressing service, shoeshine, a personal wake-up call and early morning tea or coffee at your bedside is only part of the service. Even the morning paper is hand-ironed! If desired, the butler service takes care of special wishes and accompanies you on your shopping tours in Vienna.

The Butler Service Furthermore Includes...

Urbane and widely travelled guests look forward to immersing into pure luxury, a service offered by the “Bath Butler” of the Imperial. Prior to indulging in your private relaxation, your butler will prepare fruits, brandy or choose your favourite music. Exclusive essences promise pure bathing bliss, either in the Gentlemen’s bath, amidst delicate rose blossoms, or in a refreshment bath with ferns and green leaves (vegetable sticks being served as energy boosters besides).

Living up to his high standards, the Imperial Butler Service will simply anticipate guests’ every wish.

Treatments for Guests in a Suite:
  • Butler welcomes you at the door of your suite
  • Business card with your temporary hotel address in leather etui
  • Luggage unpack and pack service
  • Pressing: 2 pieces of laundry per room
  • Shoeshine service
  • Daily culinary greeting brought to your suite
  • Fruit basket and culinary greetings upon your arrival
Additional Bookable Treatments:
  • Open bar in the suite
  • Complimentary minibar
  • 1 bath arranged by the butler
  • Pressing: 5 pieces of laundry per room
  • Accompaniment outside the hotel by the butler
  • Pre-dinner cocktail for 2 in the suite
  • Two-way limousine transfer