PRE-TREATMENT ARRIVAL: Please arrive 30 minutes prior to your appointment so that your spa treatment may start on time. Late arrivals may not receive full-service time, thus decreasing its effectiveness and your enjoyment. Your treatment will end on time, so the next guest is not delayed, and the full value of your treatment will be charged. As part of your spa experience, we encourage you to plan extra time to relax in our lounge, indoor saline pool, and whirlpool or exercise in our state-of-the-art Fitness Center.
GRATUITY: For your convenience, a 20% service charge will be added to all spa treatment prices upon check-out. Additional gratuity may be added at your discretion.
CANCELLATION POLICY: Please provide at least a 24-hour notice if you need to cancel or shorten your scheduled spa service to avoid being charged. A credit card will be required to reserve appointments. We regret that a lack of notification will result in the full billing of your scheduled services. Any appointments rescheduled within the twenty-four hour window will incur a $25 fee