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Welcome to The Westin Austin Downtown

Thank you for selecting The Westin Austin Downtown for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean


Start planning now to maximize your stay once you arrive.


Enjoy our distinct on-site restaurant and lounge options during your stay.


Get the most out of your stay by exploring all Austin has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • We have provided signage throughout our hotel to remind guests to maintain social distancing 6 feet apart from each other.

  • We have limited occupancy in the elevators (limit to 2 guests per elevator) and seating capacity reductions in the restaurants.

  • We have installed partitions at the front desk and we offer mobile check-in through the Marriott Bonvoy app.

  • Fully-vaccinated guests are not required to wear face coverings.

  • Guests not fully vaccinated must continue to wear face coverings and practice social distancing.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout the property and in guest rooms. These include:

  • Enhanced public space cleaning: we have increase the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and escalators as well as provided more hand sanitizing stations.

  • Personal Protective Equipment: Staff members are required to wear face masks. Guests are required to wear face masks in public areas and when walking throughout the building.


  • Disinfectant wipes are available to guests upon request.

  • Housekeeping service: We have eliminated housekeeping stayover service to limit entry into guest rooms and have enhanced deep-cleaning procedures following check-out, paying extra attention to high-touch items and using hospital grade disinfectant.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications include:

The business center are not available at this time, but our front office is able to print items for guests as needed.

All food handlers are trained on safe food preparation and service practices, and self and independent audits are conducted in accordance with food safety standards as guidelines.

*please note that all hours are subject to change, and are weather permitting.

Stella San Jac, Restaurant & Lounge:

• Breakfast Monday - Thursday 7 AM-11 AM

• Brunch Friday - Sunday 7 AM-2 PM

• Dinner Sunday - Thursday 4-10 PM, and Friday & Saturday 4 PM-11 PM

• In lieu of in-room dining, to-go options are available from Stella San Jac

Azul Rooftop Pool & Lounge:  Featuring a full bar & light bites.

• Monday - Thursday 1 PM-9 PM

• Friday - Saturday 11 AM-11 PM

• Sunday 11 AM-9 PM

• Access is on a first come, first served basis.

• No outside food or beverage will be permitted

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Late Check-Out: Late check-out is available.
  • Mobile Check-In/Check-Out: This is available, but we are still requiring a card swipe.


Need Help?

Contact The Westin Austin Downtown for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 512-391-2333
310 East 5th Street, Austin, Texas, USA, 78701