Frequently Asked Questions
Check-in is at 4:00 PM and check-out is at 12:00 PM.
The minimum check-in age is 21+.
The nearest airport is Sugar Land Regional Airport and we are located less than 2 miles away. The nearest international airport is William P. Hobby Airport and we are 19 miles away.
No, we do not offer shuttle service.
Yes, Wi-fi is complimentary in all guestrooms and public areas for hotel guests.
Yes, we have an outdoor pool that’s open Monday-Sunday from 6:00 AM-11:00 PM.
Yes, we have a 24-hour fitness center with cardio equipment and free weights.
You can view the current menus here.
We offer complimentary on-site parking. We also offer valet parking services for a nightly fee of $25 + tax.
We have a strict no pets allowed policy.
The Burning Pear is our on-site restaurant offering award-winning Texas regional cuisine. We also have an in-house Starbucks.
Our hotel is located within walking distance of over 300 stores and 50 restaurants. Also nearby is the Downtown Aquarium, Kemah Boardwalk & Sugar Land Ice and Sports Center.
Yes, we have on-site laundry and valet dry cleaning.
All guest rooms and public spaces are 100% non-smoking.
We only offer an in-room mini-fridge. There are no microwaves in the guest rooms.
We authorize $50 a night for incidentals a night. Please note we only accept credit cards for this transaction.
Yes! We offer Pure Wellness rooms. These room types are great for those wanting an enhanced overall wellbeing, superior indoor air quality, and anti-viral & anti-microbial protections on all hard surfaces.
We have 24,559 sq. ft. of meeting space.
Our largest space accommodates up to 1,400 guests reception style. The meeting space is 15,500 sq. ft. and one of the largest ballrooms in the Houston area.
We are located about 30 minutes away from Downtown Houston.