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  • WHAT TO EXPECT

Welcome to The Westin at The Woodlands

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

You will find signage throughout our hotel to remind guests to maintain social distancing. Occupancy limits and seating capacity reductions in our restaurants are in compliance with local and state mandates. We have installed partitions at the front desk and food and beverage service lines. 

Mobile check-in and service requests are available via the Marriott Bonvoy™ mobile app. 

Self-parking is available in the Westin garage across the street. No valet service is currently available for parking.

To limit entry of occupied guestrooms, housekeeping cleaning service will be provided only for stays of four nights or longer. Guests request for towel refresh, trash service, and amenities (soap, shampoo, coffee, etc,) should be made through the Front Desk or mobile app. Guests can also receive cleaning service upon request. 

The Westin at The Woodlands uses cleaning products and protocols that meet EPA guidelines and are approved for use against viruses, bacteria and other airborne and bloodborne pathogens.   

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open with routine cleaning and social distancing protocols. Open 24 Hours.
  • Spa: Currently Closed
  • Pool: Infinity pool is open daily  6AM-10PM with cabana rentals available. 

Sorriso Modern Italian Kitchen is offering Breakfast daily (Monday - Friday 7:00 a.m.- 10:00 a.m., Saturday & Sunday 7:00 a.m. - 11:00 a.m.). Dinner will continue to be served daily with the authentic flavors of Italy and an extensive wine list. (Sunday-Thursday 4:00 p.m. - 9:00 p.m, Friday & Saturday 4:00 p.m.-10:00 p.m.)

Early and even late-morning risers will be able to wake up to a wide selection of beverages and culinary items at the hotel's in-house Starbucks®, which will be open daily from 7:00 a.m. - 4:00 p.m.

Como Social Club is now open (Thursday 8:00 p.m. - 2:00 a.m., Friday & Saturday 8:00 p.m. - 2:00 a.m.)

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Platinum+ members that select breakfast as their welcome gift receive a Starbucks voucher for one drink and one pastry redeemable at the on-site Starbucks in the Lobby.
  • Welcome Gift: Platinum+ members can choose breakfast or points.
  • Late Check-Out: Late Check Out - Base upon availability.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out - Available to all members.
  • Mobile Guest Requests: Available to all members

The hotel’s 28,000 square feet of flexible meeting and event space is available for guests and groups to reserve. Full meeting and events as well as catering and wedding services are available, with social distance sets that include wider aisles and increased distance between chairs. The Westin at The Woodland’s safe meeting plans include cleaning guidelines, meeting design, and room layout that considers traffic flow.

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Westin at The Woodlands