WHAT TO EXPECT

• Restaurants, Bars, & In-Room Dining: Lava's on Poipu Beach, 10:30am-7:30pm daily.
• Fitness Center: Open 6am-8pm daily.
• Beach: Open.
• Pools: Open limited hours of operations (8am - 5pm). Due to social distancing limited occupancy will be allowed. To comply with state and local regulations, liquor consumption or use of personal coolers is not permitted on resort property. For a nominal fee, poolside bungalows are available for reservation or rent daily from 8am - 5pm. Each bungalow seats up to six guests comfortably, parties must be of the same household. Face coverings are required at all times, unless while seated at your pool/beach chair or cabana, or while in the water. Maintaining 6 feet of social distance from individuals who are not members of your household/living unit/residence is required.
• Jacuzzi: 4 guest occupants or family.
• Daily Activities & Cultural classes: Modified offerings with limited seating to maintain social distancing.
• Sundry Shop: 6:30am-10:30am daily.
• Onsite Parking: Self-parking available, no valet service at this time.
• Concierge: Open 8am-3pm with daily service focus on self-service options or phone appointments.

Restaurants, Bars, & In-Room Dining: Closed. Restaurants and take-out options available within walking and/or driving distance (i.e. Poipu Shopping Center and the Shops @ Kukuiula).

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Late Check-Out: Upon day of availability
• Mobile Guest Requests: Yes offered

Guests planning a trip to Hawaii, or between the Hawaiian Islands, are responsible for reviewing and complying with current government guidance, as this information changes frequently. Please click the link below for information on the Hawaii Pre-Travel Testing Program. For further questions, the State of Hawaii's Safe Travels Program can be reached at info@gohawaii.gov or 1-800-GOHAWAII (1-800-464-2924).

Once in Hawaii, please travel pono (responsibly) and follow all current mask and social distancing mandates.

We look forward to welcoming you to our beautiful resort. To ensure a smooth arrival, please follow these steps.

Arrival:

If you drive you may drop off your passengers and/or luggage and then proceed to the self-parking facility.

Check-in:

TransPacific travelers will be asked to validate their quarantine status using the Safe Travels QR code and associated valid picture ID for all guests in the room, ages 5 and over. State of Hawaii residents, whom have not traveled out of state in the last 14 days, will simply need to show a valid Hawaii State ID matching the address on the reservation.

During your stay:

If you are exempt from quarantine, please enjoy your stay and follow all current mask and social distancing mandates, both within the resort and while exploring our island home. If you are required to quarantine, you will be given a single use key, as you may only leave your room in the event of a medical emergency.