Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!
Start planning now to maximize your stay once you arrive.
TRANSPORTATION
Suiran, a Luxury Collection Hotel, Kyoto is ideally located in Kyoto Arashiyama; once the summer retreat for court nobles and aristocrats, it remains a popular place to admire autumn leaves, bamboo groves, cherry blossoms and lush greens.
Airport: Osaka International Airport - Itami, 48.8 KM
Train: Kyoto Station
ARRIVAL
On-Site Parking:
Daily: ¥2200
For Far Less.
As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.
Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property.
SPA
Experience time-honoured rituals in a tranquil sanctuary. Nestled within a secluded Japanese garden, our two spa treatment rooms each feature a traditional private open-air bath fed with healing waters cultivated from the Arashiyama hot springs.
Enjoy our distinct on-site restaurant and lounge options during your stay.
Constructed as a summer residence during the Meiji Restoration, Kyo-Suiran invokes the feel of a bygone era, while embracing modern Japan. Stop by our hotel restaurant for washoku cuisine prepared in the French style, using the freshest local ingredients.
Hours of Operation:
Everyday 7:00 AM-10:00 AM, 11:30 AM-2:30 PM, 5:30 PM-9:00 PM
Visit Cafe Hassui for Japanese-style afternoon tea and palatial snacks. Browse the restaurant menu for hisui-mochi, a matcha-filled confection inspired by the green hills of Arashiyama. The idyllic Hozu River is steps from this relaxing café in Kyoto.
Hours of Operation:
Everyday 11:00 AM-5:00 PM
Savor some of the finest Japanese cuisine prepared right in front of you at Teppanyaki Kansan. Featuring high quality beef and fresh seafood, this elegant restaurant beckons you to experience artfully unique dining in Kyoto.
Hours of Operation:
Everyday 11:30 AM-9:00 PM
Get the most out of your stay by exploring all the area has to offer.
Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.
Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.
For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants and capacity limit in our elevators in compliance with local and state mandates, and partitions installed at front desks. To offer less contact experience, we have our compendiums and faciality & rooms information available with QR codes for the guests to access.
To keep social distancing, check in and out timing is scheduled for each guest. Also to make the check in process easier, guests are requested to fill out pre-arrival form 3 days prior to their check in.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:
Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and door knobs as well as provided more hand sanitizing stations.
Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are also asked to wear personal face coverings while in the premises.
Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:
Fitness Center: Closed
Spa: Open, reservation required.
Restaurants: Open, face masks and hand sanitization required for entry.
Arashiyama Delight (Champagne free-flow service) : "Cafe Hassui" 17:00-19:00
Restaurant "Kyo-Suiran": Open, reduced number of seats, with limited hours of operations, menus are available with QR codes or on tablet.
Teppanyaki "Kanzan": Open for Lunch and Dinner, limited number of seats
Cafe Hassui: Open, reduced number of seats, menus are available with QR codes or on tablet.
※Arashiyama Delight (Champagne free flow service) : 17:00-19:00
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.
Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
Not a Marriott Bonvoy member? Enroll here.
Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
We record guests temperature upon arrival and guests are required to fill health questionnaire to comply the local mandates.
Guests are asked to wear face masks while in the premises, use hand washing and sanitization upon arrival and wherever available.
Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!
