Through the decades, we have come together as partners. Never has that been more important than now. Responding effectively to this new environment is a shared responsibility. We are laser-focused on providing our teams with the tools, training and resources that are necessary in this environment. Likewise, travelers must also take steps to protect everyone's health: to avoid traveling if not well, practice good hand hygiene, and physical distancing in high traffic areas throughout the hotel. We believe success is never final, but it begins with listening. Please let us know if there is anything we could be doing differently or better. We always welcome guest feedback on the Marriott Bonvoy™ app, and we are grateful when our business partners share ideas or concerns directly with us.
You can count on us, and we know we can count on you.
Additionally, if you belong to a risk group for COVID-19 (indicated by a "yes" response to any of the questions below), we ask that you postpone your travels until the risk period has passed, in order to help us ensure the wellbeing of all our guests and employees. (These questions are for your own personal consideration and to help aid in responsible decision-making. Your specific answers need not be shared with the hotel.) Please call the hotel at 1 403-266-7200 and we will happily work with you to reschedule your reservation without any rescheduling fees.
Do you belong to a risk group for COVID-19?
- Within the last 14 days, have you, one of your immediate family members or a person with whom you live, had contact with any person who has tested positive for COVID-19?
- Have you had any symptoms of COVID-19, such as cough, shortness of breath, difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste, or smell?