The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya 60216 Indonesia
+62 31 29710000

The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar No 2

Surabaya, 60216 Indonesia

Phone:+62 31 29710000

Fax:+62 31 99149999

Toll-free:+62 31 29710000

Sales:+62 31 29710000

Sales fax:+62 31 99149999

Services & Amenities


Beauty shop

Car Rental

Concierge Lounge Hours

Coffee/tea in-room

Buffet breakfast, fee from: 288000 IDR

Cash machine/ATM

Concierge desk

Continental breakfast, fee from: 178000 IDR

Foreign exchange, nearby

Full American breakfast, fee from: 188000 IDR

Hot breakfast, fee from: 98000 IDR

Housekeeping service daily

Laundry on-site

Limousine service

Newspaper delivered to room, on request

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Valet dry-cleaning

Health and Beauty Services



Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee

Business Amenities

  • Phone feature: cordless
  • Phone feature: speakerphone
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service


Buffet breakfast, fee from 288000.00 IDR

Continental breakfast, fee from 178000.00 IDR

Full American breakfast, fee from 188000.00 IDR



Welcome to our elevated, “theatrical kitchen” restaurant, offering a variety of Asian and Western cuisines with a specialty on nutritious options as well as ocean-fresh seafood, located at the Sky Lobby surrounded by Surabaya’s spectacular city skyline

Reservations required

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +62 31 29710000


Sky Lounge

Unwind at our elegant bar surrounded by the stunning cityscape from the Sky Lobby floor and groove to daily Live Music performances. Featuring one of the city's largest selections of liquor, enjoy a range of Westin signatures and innovative cocktails here

Reservations required

Open for lunch and dinner Dress code: Smart Casual Phone: +62 31 29710000

Fitness & Recreation


Bowling (9.9 miles)

Horseback riding (14.3 miles)

Snorkeling (11.2 miles)

Tennis (0.3 miles)


Fitness center on-site


Swimming Pool


(6.2 miles)

Local Attractions

Pakuwon Mall

Jl. Puncak Indah Lontar No. 2

Surabaya Zoo

Jl. Setail No. 1, Darmo, Kec. Wonokromo

Surabaya Submarine Monument

Jl. Pemuda No. 39, Embong Kaliasin, Kec. Genteng

Tunjungan Plaza

Jl. Basuki Rachmat, Kedungdoro, Kec. Tegalsari

Tugu Pahlawan Monument

Jl. Bubutan, Alun-Alun Contong, Kec. Bubutan

Surabaya Carnival Park

Jl. Ahmad Yani No. 333, Dukuh Menanggal, Kec. Gayu

House of Sampoerna

Taman Sampoerna No. 6, Krembangan Utara, Kec. Pabe

Ciputra Waterpark

Kawasan Waterpark Boulevard Citraland, Made, Kec.

Mount Bromo


Suramadu Bridge

Jalan Toll Suramadu, Tambak Wedi Kenjeran

Visit Local Area page for more information

Airport Information

Surabaya Juanda International Airport (SUB)


Airport Phone: +62 31 2986200

Hotel direction: 15.0 miles NW

  • Airport shuttle service, on request, fee: 460000 IDR (one way) 24 Hours, 7 days a week Shuttle Phone: +62 31 29710000
  • Alternate transportation: Blue Bird Group; fee: 150000 IDR (one way) ;on request
Driving directions

Head east on Jl. Terminal 2 Juanda. Turn right. Continue on Jl. Raya Bandara Juanda. Take Jl. Raya Surabaya - Malang, Jl. Raya Pantura/Jl. Tol Surabaya - Gempol/Jl. Tol Surabaya - Porong, Jl. Mayjen HR. Muhammad and Jl. Mayjen Yono Suwoyo to Jalan Pakuwon Indah in Surabaya. Use the left 2 lanes to turn left onto Jalan Pakuwon Indah. Turn left onto Jl. Jasmine Raya. Turn right onto Jl. Puncak Indah Lontar II. Turn left toward Jl. Puncak Indah Lontar II. Turn right toward Jl. Puncak Indah Lontar II. Turn left onto Jl. Puncak Indah Lontar II.

Business Services

Copy service

Fax service

Full-service business center

Network/Internet printing

On-site Business Center is Staffed

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +62 31 29710000+62 31 29710000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Valet parking for vehicles outfitted for drivers in wheelchairs

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Roll-in shower
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