Rated 2 out of
5
by
RyanEnglish from
Not vary pleasant
Room nice but staff lied and I was giving a room comp that was taken back at check out.
Date published: 2018-08-14
Rated 4 out of
5
by
RachelMHM from
Nice hotel, great location!
This was a great place for our family to stay. The location was perfect for activities and shopping. Dining options are numerous!
Date published: 2018-08-14
Rated 1 out of
5
by
DB from
Downgrade
It is not my first time at Marriott but first at this specific one. It was very disappointing. Staff was very unfriendly and food was microwaved food. For the latest, it could make sense if it is very cheap but they sell in room dining to ending up receiving a box.
went down to the shop to order something and the person was really not happy to see customer. All he/she wanted was to go home.
Date published: 2018-08-13
Rated 4 out of
5
by
Gina from
Weekend getaway
Very comfortable, clean, great restaurant in hotel. Great location downtown.
Date published: 2018-08-12
Rated 5 out of
5
by
Brittani from
Wonderful
This hotel was in a great location, had a comfortable bed and was astetically pleasing.
Date published: 2018-08-12
Rated 5 out of
5
by
Bryone from
Breathtaking
The overall experience was breathtaking from the time you enter the hotel and thenb seeing the city skyline from floor to ceiling windows on the 32nd floor. I would stay there again.
Date published: 2018-08-12
Rated 5 out of
5
by
VanessaH from
Weekend Getaway
Marriott Downtown Chicago is a FANTASTIC Hotel that sits right on Michigan Ave. The rooms are spotless and the views are magnificent. Oh......and did I mention that the staff super friendly and always asking how they can make your stay better. The Marriott is centralized to everything that you could possible want to do and see in downtown from world class shopping to great restaurants and museums. The Chicago River is a two minute walk and Navy Pier is 4 blocks away. I would recommend this hotel for couples, families and those on business.
Date published: 2018-08-10
Rated 3 out of
5
by
Karen from
Not so Magnificent
Front desk staff not welcoming upon check in. Not informed we were staying in a handicap-accessible room; it took Herculean strength to open/close the bathroom door. Beds were too small for three guests. Asked for a rollaway bed and were told that "the room was too small for one."
Hotel was very busy and loud. Lots of people in the lobby area.
Ordered coffee at the Rush Pantry and one of three coffees was forgotten about, even though they said it was "coming right up."
Date published: 2018-08-09
