Awards
Welcome to The Ballantyne, a Luxury Collection Hotel, Charlotte
Experience the charm of our 4-star hotel in Charlotte, NC
The Ballantyne, A Luxury Collection Hotel, Charlotte provides luxurious hotel accommodations in an exceptional location, moments from premier shopping in SouthPark, exciting outdoor recreation at Whitewater Center, Ballantyne neighborhood dining and entertainment. Luxuriate at our spa hotel in Charlotte, The Spa at Ballantyne, or wade in the refreshing pools. Treat yourself to afternoon tea served with exquisite sweets and savories. Experience seasonal events like the Whiskey Club at Ballantyne and holiday festivities. In your spacious hotel room, explore the in-room dining menu and order scrumptious cuisine from Gallery Restaurant, offering delightful dining and weekend brunch. Savor cocktails at The Ryal bar offering picturesque outdoor views. Stroll through Stream Park featuring walking paths and a playground. Walk to The Amp at Ballantyne, a live music venue located within a couple blocks of The Ballantyne. Choose from a collection of indoor and outdoor event venues for meetings, weddings, and occasions.
Southern Hospitality at Its Finest
Explore The Ballantyne and experience the undeniable warmth of southern charm and sophisticated luxury. Nestled amidst the picturesque landscape of Charlotte, North Carolina lies a hidden gem of artful accommodation.
Thanksgiving at The Ballantyne
Enjoy a bountiful harvest of curated delights accompanied by live music at the festive buffet located in the Ballantyne Ballroom. Join us November 28th from 10am – 3pm for Thanksgiving Brunch.
Rooms & Suites
Event Calendar
The Ballantyne offers monthly tastings, Afternoon Tea, The Whiskey Club and seasonal restaurant brunches among many other festive events on property and nearby. Whether traveling as a family, couple or with colleagues, The Ballantyne features experiences to entertain guests of all ages.
Experience Afternoon Tea
Enjoy delicious sweets and savories at our weekly afternoon tea.
Wellness & Relaxation
Spend A Day At The Spa
Our spa hotel in Charlotte boasts an indoor pool, resistance pools and whirlpool, fitness facilities, a eucalyptus steam room and sauna, a relaxing lounge, a boutique and dining.
Resort-Style Recreation
Sports and Leisure
The Ballantyne experience encompasses a wealth of leisure and recreational offerings, including pools and a fitness center.
Weddings At The Ballantyne
The perfect combination of inspiring wedding reception and ceremony venues and scenic grounds, The Ballantyne boasts gorgeous wedding and photography spaces, impressive surroundings and resort amenities designed to complement your wedding celebrations. Pursue a selection of elegant event spaces and ballrooms for wedding receptions, indoor and outdoor ceremonies and rehearsal dinners at our 4-star hotel in Charlotte, NC.
Learn MoreGETTING HERE
The Ballantyne, a Luxury Collection Hotel, Charlotte
10000 Ballantyne Commons Parkway, Charlotte, North Carolina, USA, 28277
On-Property
Private Car Service
Limousine/Van Service
Local Shuttle Complimentary
Nearby
Bus Station
Charlotte Bus StationSubway Station
I-485/South Boulevard StationTrain Station
Complimentary valet, self parking and large vehicle parking are available.
WHAT TO EXPECT
Plan and Prepare for your Stay
Concierge
The concierge can curate unique experiences as well as provide recommendations and information to enhance your visit. Call (704) 248-4055 or email concierge@theballantynehotel.com.
The Lodge
Explore The Lodge at Ballantyne a unique event venue with 35 guestrooms located adjacent to The Ballantyne.
Business Center
The business center at our luxury hotel in Charlotte, North Carolina includes an ATM, two apple computers with a printer available at a fee.
Sustainable Practices
The Ballantyne is committed to demonstrating best practices in sustainability. A dedicated green committee meets regularly to continue to develop ways Ballantyne can be more environmentally friendly.
Water Efficiency
- Implemented “green card,” an environmentally friendly program for guests if they do not want to have linen changed in rooms during their stays.
- This program has reduced laundry processing by 35%.
- Participate in Make A Green Choice (MAGC) program, rewarding guests with SPG points if they decline housekeeping service for multiple night stays.
- Natura Water available for meetings and events.
- All rooms feature low-flow toilets.
- Use low aerator faucets in guest rooms.
- Banquets staff is serving water from pitchers and in glasses instead of plastic bottles when requested.
- Use a private water system through four detention ponds which hold surface water to irrigate the landscape and recaptures 70% of run off to reuse for irrigation and main water supply purposes.
- Significant water use savings are achieved with drip irrigation, high uniformity nozzles, planting materials and water use zones.
- Trees, shrubs and other planted materials selected are native to the area and require low water volume to maintain. (planted over 800 trees on golf course)
- Detained run-off into pond use for irrigation at hotel and surrounding Ballantyne Corporate Park.
- Utilize low flow automatic faucets.
Energy Efficiency
- Installed 75 light sensor devices to automatically turn off lights when not in use in certain rooms.
- Installed energy efficient lighting in guest rooms.
- Installed new energy 15 watt fluorescent bulbs in all Lodge meeting rooms to replace 65 watt spot lamps.
- Improved efficiencies of HVAC equipment and gas sources to reduce energy used.
- Utilize two 2500E Hybrid Riding Green mowers, which result in better fuel economy with efficient electric reel motors, reducing noise pollution and eliminating more than 100 potential leak points. Additional hybrid landscaping equipment used to maintain grounds includes low emissions edger, blower and trimmer.
Waste Disposal
- Implemented single-stream recycling program (paper, cardboard, steel, glass, plastic, aluminum).
- Developed initiatives to reduce paper usage, including two-sided printing.
- Use paperless time and attendance system.
- Recycle printer cartridges.
- Recycle guest room keys.
- Natura Water system eliminates waste produced by traditional bottled water sources.
- Pest and Disease Management
- Use low VOC paints and carpets
- Utilize natural methods to eliminate pests whenever possible.
- Limit use of fertilizers and pesticides by spot-treating, especially around waterways, ponds and creeks versus spraying everywhere.
- When using pesticides, staff utilizes insecticides with minimal amounts of VOC.
Wildlife Promotion
- The Golf Club is certified by Audubon International, dedicated to promoting sustainable practices that demonstrate good stewardship of the natural environment.
- In 1998, 2.5 acres of wetlands were built on the golf course to mitigate any wetland delimitation that occurred during construction, thus promoting aquatic and wildlife habitat on the property.
- Located within walking distance of retail shopping, over 50 restaurants, the YMCA, walking trails, parks and ponds.
- Produce and meats are purchased locally.
- Cooking oil is recycled.
- Donate food to local food bank.
- Associates participate in monthly community service activities.
- Use environmentally friendly product for box lunches (instead of Styrofoam and plastic).
- The Spa at Ballantyne uses certified organic skin care products.
- Utilize “Green Seal Guarantee” cleaning supplies to help protect indoor air quality.
- In 2007, over 350 trees were planted on the golf course and a tree nursery was formed on undeveloped land in Ballantyne Corporate Park.
- Donate soap and shampoo to Clean the World, a non-profit hospitality amenity recycling organization.
Accessible Areas with Accessible Routes from Public Entrance
- Business Center
- Concierge desk
- Fitness Center
- Meeting spaces and ballrooms
- Pool accessible
- Pool pathway
- Public entrance alternative
- Public restrooms
- Registration Desk Pathway
- Registration desk
- Restaurant(s)/Lounge(s)
- Spa
Accessible Hotel Features
- Accessible Self-parking
- Braille and tactile signage provided for permanent rooms and spaces
- Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
- Meeting room(s) with assistive listening devices
- Self-parking, accessible spaces
- Service animals are welcome
- Valet parking for vehicles outfitted for drivers in wheelchairs
- Elevators
Guest Room Accessibility
- Accessible guest rooms with 32” wide doorways
- Accessible route from public entrance to accessible guest rooms
- Alarm clock telephone ringers
- Bathroom grab bars
- Bathtub grab bars
- Deadbolt locks, lowered
- Door night guards, lowered
- Doors with lever handles
- Electrical outlets, lowered
- Flashing door knockers
- Hearing accessible rooms and/or kits
- Roll-in shower
- Shower wand, adjustable
- TTY/TTD available
- TV with close-captioning
- Toilet seat at wheelchair height
- Transfer shower
- Vanities, accessible
- Viewports, lowered
Property Details
24 Hour Room Service
Daily Housekeeping
Turndown Service
Bicycle Rental
Dry Cleaning Service
Room Service
Wake up Calls
Free Wifi
Free Coffee/Tea
Mobile Key
Digital Check In
Service Request
Check-in: 4:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 21
Smoke Free Property
Pets Not Allowed
The Ballantyne is not responsible for stolen or lost items from vehicles
Accepts: Cash, Credit Cards
Contactless mobile payments
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 704-248-4000
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Carbon Footprint: 36.69 kg per room night
Water Footprint: 763.61 liters per room night
Guest Room Recycling
Frequently Asked Questions
The check-in time at The Ballantyne, a Luxury Collection Hotel, Charlotte is 4:00 pm and the check-out time is 12:00 pm.
The pet policy at The Ballantyne, a Luxury Collection Hotel, Charlotte is:
Pets Not Allowed
The parking options at The Ballantyne, a Luxury Collection Hotel, Charlotte are:
The property amenities at The Ballantyne, a Luxury Collection Hotel, Charlotte are:
Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has free Wi-Fi available to hotel guests.
The closest airport near The Ballantyne, a Luxury Collection Hotel, Charlotte is Charlotte Douglas International Airport (CLT). CLT is located approximately 18.0 Miles from the hotel.