Radiant Renewal Through Traditional Healing Practices

The safety, wellbeing and health of our guests and team members is our top priority as we navigate this new normal. If you are feeling unwell please call us to reschedule your spa service. If you are experiencing any cold or flu-like symptoms during your treatment we will ask that you reschedule your service.

What is included with my treatment?

All spa treatments include complimentary day use of our fitness center, as well as our private indoor and outdoor whirlpools, saunas, spa pool and relaxation lounge with an inviting fireplace. To enhance your visit, we also offer a full-service salon, Aji Café and a boutique offering products that will allow you to take a part of Aji home with you.

Are gratuities included in the price of the treatment?

To provide a seamless experience for our guests, a 20% service charge, which is modifiable, will be added to your treatments. However, for all packages the service charge is included in the listed price.

Is there an age requirement at Aji Spa?

Aji is an adult environment of tranquility and relaxation. Therefore, children under the age of 18 are not permitted to utilize the spa amenities or fitness facilities. Young adults may enjoy a salon service with a parent or guardian present during the treatment, this does not include spa facility or pool access.

What happens if I am unable to keep my spa/salon appointment?

If you cannot keep your spa appointment a 4-hour change or cancellation notice is required to avoid cancellation fees. All no-show appointments will be charged in full. Group reservations are subject to contractual agreement.

What happens if I arrive late for my spa/salon appointment?

As a courtesy to the next guest your treatment will end on time, regardless of the start time. Arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. The full value of your treatment will be applied.

What do I need to bring with me?

Bathing suits are recommended so you may enjoy the adult only spa swimming pool. We will provide you with a locker room full of vanity amenities, including a robe and sandals for you to wear while you are at the spa. For your treatment, you will disrobe to your comfort level; the only area of the body that is not completely draped is the area being worked on.

What should I leave at home?

Aji is a sanctuary for tranquility, health and relaxation. Therefore, we ask that you do not bring cell phones in the spa. Although we provide a locker for you to safeguard your clothing and personal items, we strongly recommend that you do not bring jewelry or valuables to the spa. No outside food and beverage permitted. 

If I am pregnant, can I still utilize the spa facilities and treatments?

Absolutely. We have several options available for expectant mothers. Please notify the spa reservationist of your pregnancy when scheduling your appointments. You may still utilize the spa facilities and treatments. However, we ask that you consult your physician prior to scheduling your spa appointments. Please avoid any treatments or activities involving heat, hot stones, body wraps, and the sauna.

What is your tobacco/vapor policy?

Aji is a non-smoking facility, tobacco and vapors are not permitted within both or indoor and outdoor facilities.

Aji operates on a cashless payment system to ensure secure, fast, and convenient transactions. We accept payments via credit/debit cards, Bonvoy gift cards and Visa & Mastercard gift cards. Guests of the resort may also charge their spa services back to their room folios. Cash payments are not accepted.